AW&D Hammond Wins Top Ford Award Again
Suffolk based Ford dealer, AW&D Hammond, has again been named a winner of Ford’s most prestigious prize for customer satisfaction – The Chairman’s Award.
Extensive research is continuously carried out by Ford to assess exactly how customers feel about the quality of attention they receive from their dealer – whether buying a new car or having their vehicle serviced. For the winning dealerships this programme confirms they not only meet but exceed their customers’ expectations.
Paul Marjoram, Dealer Principal, said: "We are delighted and proud to receive the Chairman’s Award. It is the ultimate test of the service we provide because it is judged by our customers. It is a real tribute to the excellence and dedication of all our staff and a fitting recognition of their commitment to customer experience."
Andy Barratt, Chairman and Managing Director of Ford, said: "This award recognises the commitment and outstanding achievement of AW & D Hammond. Being a winner places this dealership amongst the very best in the whole of Europe. Your focus and ability to deliver excellence in customer experience, vehicle sales, finance penetration and parts sales helps to mark both your dealership and Ford out as market leaders."