Ford Podium Rating

Hammond Select Approved: 01986 834800

Hammond Ford: 01986 834800

Hammond Isuzu: 01986 834090

Hammond Nissan Halesworth: 01986 834730

Hammond Group Accident Repair: 01986 834100

Hammond Nissan Bury St Edmunds: 01284 700099

Hammond Iveco: 01986 834090

Hammond Commercials: 01986 834090

Hammond Tyres: 01986 834734

Hammond Road Care: 01362 693033

Hammond Rental: 01986 834090

Hammond Recovery Halesworth: 01986 834099

Hammond Recovery Rendlesham: 01394 420766

Hammond Jet Forecourt: 01986 834800

Hammond MG Halesworth: 01986 834096

Transit Service Centre at AW & D Hammond Ford

AW&D Hammond is proud to announce that they have been appointed a Ford Transit Service Centre. 

At AW&D Hammond we recognise that Transit customers demand first rate after-sales support with the minimum downtime, inconvenience and expense. For the service, maintenance and repair of your Ford commercial vehicle look no further. 

"Our business is to keep your business moving."

We aim to minimise the time your vehicle is off the road, whether for routine or emergency repairs. We provide a consistent level of service from our RAC accredited workshop.

To identify the service schedule and service price for your specific vehicle and to place a booking, please click on the Ford Online Service Booking link

Ford Online Booking

 

Ford Service Pro Promise

If your van hits the rocks, your business still rolls

  • While you wait servicing - Your commercial vehicle is serviced when it suits you and we respond to Epyx 1link online service booking requests within 20 minutes. You can also enjoy free wi-fi while you wait.
  • Unscheduled repairs - When your commercial vehicles aren’t at work, neither are your drivers. Our priority is to get both back on the road as quickly and efficiently as possible.
  • Priority treatment for urgent repairs - Initial diagnosis on urgent (vehicle off-road) repairs is carried out within two hours of arrival, with parts ordered where necessary. We aim to complete most repairs the same working day.

An alternative vehicle to help drive your business

  • Alternative transport – to keep you on the move we can provide alternative transport, and we ensure there is dedicated commercial vehicle parking.
  • Collection and delivery – this takes place on appointment and within a reasonable travelling time (free within 45 minutes’ drive time). We even wash your vehicle so that it looks its best.

Because your business isn’t 9-5, our business isn’t 9-5

  • Extended opening hours – all sites are open at minimum 7:30am – 6:30pm Mon – Fri, 8am – 1pm Saturday plus a late night service is available for routine servicing at least on Thursdays – if you drop off by 4pm you can collect by 10am the following day.
  • Ford trained technicians – ford commercial vehicle dealers have Ford trained technicians, supported by online technical information and a Ford technical hotline.

 

 

Transit – 12 Month Service Interval

Minor Service Year1,3,5,7,9   £225

Major Service Year 2,4,6,8,10  £285

Transit  - 24 Month & Stage 6.2 Interval

CV Interim Check  Year 1,3,5,7,9   £115

Major Service  Year 2,4,6,8,10     £325

Transit Connect - 12 Month Service Interval

Minor Service Year1,3,5,7,9   £225

Major Service Year 2,4,6,8,10  £285

Transit Connect - 24 Month & Stage 6.2 Interval

Annual Inspection  Year 1,3,5,7,9   £115

Major Service Year 2,4,6,8,10  £285

Transit Courier

Minor Service Year1,3,5,7,9   £225

Major Service Year 2,4,6,8,10  £355

 

 

KEEPING YOUR COMMERCIAL VEHICLE AND YOUR BUSINESS HEALTHY

If vehicles stop, businesses stop. That's why we believe keeping your vehicles healthy shouldn't be an optional extra.

Introducing FORDLiive enabling smarter maintenance decisions, faster turnaround and dedicated, data-driven technical support. FORDLiive is an integrated suite of products and services designed to maximise the productive uptime of your connected Ford commercial vehicle.

This means that before your vehicle reaches the workshop your Dealer has been able to identify the required work, plus any upcoming work that might be best bundled together and agree with you the best schedule to keep your business moving. In addition, the Dealer can best plan the parts and technical support needed for the appointment to ensure the work can be completed without unnecessary delays.

But FORDLiive is more than a data service. At its heart are our FORDLiive Centres with dedicated FORDLiive Agents. They connect our Transit Service Dealers directly with the wealth of knowledge and resources of Ford to ensure that any assistance needed to secure technical advice, or the parts required to keep your vehicles on the road, achieves the fastest and highest levels of support. Working together with our Transit Service Dealers we share an unwavering focus on maximizing the uptime we deliver to our commercial vehicle customers.

 

STAY AHEAD WITH SMART SUPPORT

Ford Commercial Vehicles fitted with a FordPass Connect modem can now benefit from a range of smart features that keep them running at peak performance – as a business customer you have all the advantages on your side.

When permissions have been provided, we can access up to 60 days of your vehicle health status, allowing us to provide the best advice, anticipate upcoming maintenance needs and reduce turnaround times.

 

FORD SERVICE PRO

Ford Service Pro is Ford’s Commercial Vehicle Service Promise, committed to minimising downtime of your vehicle and expense to your business, at your convenience. Benefit from a suite of specialist capabilities including extended opening hours, same day inspection, Ford Express Service and easy to access online service booking.

 

FORDLIIVE CENTRES

At the heart of FORDLIIVE are FORDLIIVE Centres with dedicated Agents connecting the Transit Service Dealer network with additional expertise, resources and vehicle health data. Working together to secure technical advice or parts required to keep your vehicle on the road, we share an unwavering focus on maximising the uptime we deliver to our commercial vehicle customers.

 

UPTIME PRO

UptimePro is our new alert system allowing FORDLiive Agents to monitor repair progress of vehicles. UptimePro monitoring is available from the moment a vehicle requests roadside assistance all the way through to the completion of the repair. FORDLiive Agents are alerted about delays in repair progress to help us resolve any issues and expedite the repair.

 

 

 

Hammond Ford:
Hammond Nissan Halesworth:
Hammond Commercials:
Hammond Recovery Halesworth:
Hammond MG Halesworth:

A.W. & D. Hammond Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.

We can introduce you to a limited number of finance providers. We do not charge fees for our Consumer Credit services. We may receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with them, typically either a fixed fee or a fixed percentage of the amount you borrow. The payment we receive may vary between finance providers and product types. The payment received does not impact the finance rate offered.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required.