Ford Podium Rating

Hammond Select Approved: 01986 834800

Hammond Ford: 01986 834800

Hammond Isuzu: 01986 834090

Hammond Nissan Halesworth: 01986 834730

Hammond Group Accident Repair: 01986 834100

Hammond Nissan Bury St Edmunds: 01284 700099

Hammond Iveco: 01986 834090

Hammond Commercials: 01986 834090

Hammond Tyres: 01986 834734

Hammond Road Care: 01362 693033

Hammond Rental: 01986 834090

Hammond Recovery Halesworth: 01986 834099

Hammond Recovery Rendlesham: 01394 420766

Hammond Jet Forecourt: 01986 834800

Hammond MG Halesworth: 01986 834096

Hammond Ford Celebrates Motability Award For Excellent Customer Service

Motability customers in Suffolk can be sure of receiving award-winning customer service when they visit local dealer AW & D Hammond Ford’s business who have won a regional award for their work with the Motability Car Scheme. The accolade is part of a programme of awards run by Motability Operations, to recognise and reward outstanding customer service provided by local Motability dealerships.

The Dealer Awards programme is designed to reward best practice and ensure all Motability customers receive exemplary customer service across the Motability Scheme’s national dealer network. The Awards are judged on how a dealer delivers the Scheme to customers, which is assessed by customer feedback and reviews of their performance. All winners of the quarterly awards are automatically entered into the national, annual awards which are announced at the beginning of the following year.

Jo Ball, Dealer Development Manager at Motability Operations Ltd, explains: “The focus of these awards is to thank our dealer partners for providing a consistently positive customer service experience, after all, they are often the first point of contact for our customers. It’s important for us to recognise our dealer partners who go above and beyond when representing the Motability Scheme and highlight those who are setting a great example of how to do it well, like AW & D Hammond Ford. Many congratulations to them on their award.”

Celebrating their Motability Dealer Award win, Dealer Principle Paul Marjoram, said, “All of us at AW & D Hammond are incredibly proud to win this Motability Dealer Award and are pleased to be recognised for our dedication to working in partnership with the Scheme, which is renowned for its high standards. We look forward to continuing our award-winning approach to business and customer service and to welcoming many more Motability customers through our doors.” 

Anyone who receives the Higher Rate Mobility Component of the Disability Living Allowance, the Enhanced Rate of the Mobility Component of Personal Independence Payment, War Pensioners’ Mobility Supplement or Armed Forces Independence Payment can exchange their weekly payment to lease a new car through the Motability Scheme. Insurance, servicing, RAC breakdown assistance and replacement tyres are included in the cost of the lease.

For more information on Motability, call Hammond Ford, on 01986 244072 

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A.W. & D. Hammond Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.

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