Hammond Group is a Suffolk car dealership that operates near the Norfolk border, offering motorists a host of premier vehicle services. From the sales of new and used cars and LCV's, to exceptional vehicle servicing and repair facilities, we are passionate about providing everything you could possibly need to stay mobile for less. This passion is the same whether you are a private motorist or operate a fleet of HGV commercial vehicles.
As representatives of such prestigious brands as Ford, Isuzu, Nissan, Subaru and Iveco we believe it’s imperative to uphold the standards that befit these world-renowned marques. At the Hammond Group, we ensure that every member of staff holds a real passion for the motor industry and are able to provide customers with an informed and reliable insight into the models we offer.
A new vehicle is an investment that demands careful consideration. With Hammond Group, you can rest assured that both our new models and extensive selection of used vehicles are of the highest order, so too is our affordable selection of rental vehicles. Whether it’s a compact hatchback perfect for navigating city streets or a rugged all-terrain vehicle, Hammond Group will be able to provide the vehicle that is ideal for your needs. What’s more, our sales team will be able to guide you through a selection of finance packages to ensure that the purchase of your next vehicle is as convenient as possible.
In addition to offering exceptional value for money in vehicle sales, keeping our customers on the road is a major aim of Hammond Group. Across our dealerships, we have first-class servicing workshops, parts departments and award winning accident repair centres, suitable for both private and HGV vehicles. With experienced and knowledgeable technicians able to remedy any problem, you can rest assured that Hammond Group will keep you on the road for longer. We even offer tyre replacements, road care assistance and Hammond Recovery, ensuring that your every motoring need is catered for.
We have a number of dealerships located across the region, each offering unrivalled levels of service. So if you’re looking for a car dealer in Norfolk or Suffolk, visit the Hammond Group today and experience for yourself a warm and friendly welcome from our team.
February 2018, Hammond Motor Group has won the Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.
Created by Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine ratings and reviews. Those that meet the high standard, based on the number of reviews they have collected, and their average rating, are awarded. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with verified customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service.
Hammond Motor Group met the criteria of collecting at least 50 reviews between January 1st 2017 and December 31st 2017, with a Feefo service rating of between 4.5 and 5.0.
Derek Hammond, Hammond Motor Group, commented: “It’s a real honour to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to improve our offering in 2017. We’re looking forward to another successful year ahead.”
Speaking on this year’s award, Andrew Mabbutt, CEO at Feefo, commented: ‘The Trusted Service award has always been about recognising those companies that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018.’
Feefo is a ratings and reviews, and customer analytics platform that provides the tools to collect genuine, purchase-verified reviews on behalf of over 4,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; this is in order to increase consumer confidence, and combat the rising issue of fake reviews.
Feefo is a global reviews and customer analytics solution to boost business & build trust. Feefo collects reliable customer feedback to deliver up to date insights so businesses and consumers can make better decisions. Feefo does this on behalf of 4,000 companies, providing reviews and customer analytics for more than 5,000 websites. Clients include Expedia, AXA, Next, The White Company, Moss Bros, Notonthehighstreet.com & Tepilo.
For more information please visit: www.feefo.com
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