Hammond Carsave
Hammond Ford
Hammond Isuzu
Hammond Nissan Halesworth
Hammond Subaru
Hammond Group
Hammond Nissan and Subaru
Hammond Ford & Carsave
Hammond Group Accident Repair
Hammond Nissan Bury St Edmunds
Hammond Iveco
Hammond Commercials
Hammond Tyres
Hammond Road Care
Hammond Rental
Hammond Recovery Halesworth
Hammond Recovery Rendlesham
Hammond Jet Forecourt
01986 244074

Hammond Carsave
Norwich Road, Halesworth, Suffolk,
IP19 8BU
Get Directions
01986 244072

Hammond Ford
Norwich Road, Halesworth, Suffolk,
IP19 8BU
Get Directions
01986 244078

Hammond Isuzu
Broadway Drive, Norwich Road, Halesworth, Suffolk,
IP19 8QR
Get Directions
01986 244076

Hammond Nissan Halesworth
Norwich Road, Halesworth, Suffolk,
IP19 8HX
Get Directions
01986 244075

Hammond Subaru
Norwich Road, Halesworth, Suffolk,
IP19 8HX
Get Directions
01986 244076

Hammond Group
Norwich Road, Halesworth, Suffolk,
IP19 8HX
Get Directions
01986 834730

Hammond Nissan and Subaru
Norwich Road, Halesworth, Suffolk,
IP19 8HX
Get Directions
01986 244072

Hammond Ford & Carsave
Norwich Road, Halesworth, Suffolk,
IP19 8BU
Get Directions
01986 834100

Hammond Group Accident Repair
Unit 6, Blyth Road Industrial Estate, Halesworth, Suffolk,
IP19 8EN
Get Directions
01284 544212

Hammond Nissan Bury St Edmunds
Lamdin Road, Bury St. Edmunds, Suffolk,
IP32 6NU
Get Directions
01986 244078

Hammond Iveco
Broadway Drive, Norwich Road, Halesworth, Suffolk,
IP19 8QR
Get Directions
01986 244078

Hammond Commercials
Broadway Drive, Norwich Road, Halesworth, Suffolk,
IP19 8QR
Get Directions
01986 834734

Hammond Tyres
Norwich Road, Halesworth, Suffolk,
IP19 8QR
Get Directions
01362 693033

Hammond Road Care
Trafalgar Business Park, Rash's Green, Dereham, Norfolk,
NR19 1JG
Get Directions
01986 244082

Hammond Rental
Broadway Drive, Norwich Road, Halesworth, Suffolk,
IP19 8QR
Get Directions
01986 834099

Hammond Recovery Halesworth
Norwich Road, Halesworth, Suffolk,
IP19 8QR
Get Directions
0333 414 9797

Hammond Recovery Rendlesham
Building 3, Bentwaters Park, Rendlesham, Woodbridge, Suffolk,
IP12 2TW
Get Directions
01986 834816

Hammond Jet Forecourt
Norwich Road, Halesworth, Suffolk,
IP19 8BU
Get Directions

Hammond Group - Reviews

78 Customer
reviews
8 Customers rate
our service good
70 Customers rate our
service excellent
Date
Score
Customer Comment
Our Response
Service:
Product:
We always get excellent service from Hammond Ford. That's why we always go back there when we want to upgrade our car. Ian was very helpful.
No Comment
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John is a brilliant guy and a great salesman. He understands my needs and does his best to meet them
No Comment
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It was a first class service the sales person went above and beyond keeping me informed and found the vehicle right from me.
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Excellent as always,nothing is too much trouble.
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Was impressed by the customer service and concern shown by the service Dept regarding the problem with my car
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Beth was hugely helpful when it came to choosing my new car. It was an easy and enjoyable process!
No Comment
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Yes very freindly and helpful
No Comment
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Very helpful when ordering my new car
No Comment
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yes I would they were very professional but not to pushy and did everything they said they would
thanks
Susanne robinson
No Comment
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Very well advised and pleased with the Bmax. Thank you.
No Comment
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Chris Elvin was knowledgeable and amiable and without doubt made this in 40 odd years of buying cars, the most comfortable experience ever, even tuning our radio to our favourite station which, in truth, even we forgot about
No Comment
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I thought the customer service was excellent and the staff extremely helpful and friendly. I would certainly recommend them. Before going to Hammond's I went to John Grose in FRAMLINGHAM and the service there was appalling.
No Comment
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Excellent,this is my second time of purchasing a vehicle from Hammond Ford , John Barker could not have been more helpful.
No Comment
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Salesman was really helpful (Lee) didnt feel under pressure to buy
the only negative side was felt trade in price was a bit stingy especially as the car had such mileage and had been maintained from purchase by Hammonds
No Comment
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It was as exemplary as always. Staff helpful and well-informed. Responsive to requirements and queries.
No Comment
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Friendly knowledgeable salesperson - not pushy and very helpful as I have come to expect from Hammonds.
No Comment
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Tom really listened to what I wanted and delivered it at the right price and time scale, with fantastic customer service. I was really impressed. From dashing in to have a quick look at a KA with no intention to buy, he did very well to turn me into a happy customer and I have been recommending him/the Halesworth branch ever since!
No Comment
Service:
Product:
Was fantastic service from start to finish. Sales man first class treatment we got.
We're always happy when we hear our customers are happy. We will strive to continue that treatment when you bring your car in for a service.
Service:
Product:
They were not pushy in selling and understood that I needed time to think, They were so courteous and understanding and made the whole process of buying a car painless. they were just so easy to deal with.
No Comment
Service:
Product:
I received excellent service purchasing my Fiesta
Very helpful and courteous
Thank you for your review, we hope you enjoy the Fiesta.
Service:
Product:
Having had my Xtrail serviced at Hammond's for the last 6 years or so. I needed a change of vehicle. Your sales department were very helpful. I purchased a Used Nissan Note with which I am very pleased with. Unfortunately after a few weeks it developed a starting problem, on returning to your garage they fitted a new battery. Every thing is fine, I'm very happy.
We're sorry to hear of the battery issue, but glad we could get you back on the road.
Thank you for the review.
Service:
Product:
First rate service and after care brilliant
No Comment
Service:
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Found them very honest and helpfull when my Subaru when in for a service.
No Comment
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Hammonds Halesworth Suffolk always give me excellent service with my car and very helpful.
No Comment
Service:
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The focus on the customer request and requirement was first class and the hard work put in to achieve the end result.
No Comment
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Yes we would recommend them to everyone. The service is first class and the staff are very helpful and welcoming. We come back time after time and hopefully we always will.
No Comment
Service:
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Because I had a very good deal and this was the third car I have bought from Hammond's in the last 6 years and I always get an excellent service from all its employees.
No Comment
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Impressed with the advice and kindness of the staff, in particular lee.
No Comment
Service:
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Yes we would buy from hammonds again their service was very good in every way.
No Comment
Service:
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Salesman listened. Equipment arrived on time. Would use again.
No Comment
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I thought the service was outstanding, when going to decide what car I wanted the salesman (James Squires) was very patient and helpful, not once did I feel pressured into a purchase. James listened to my needs and found me the perfect car. I am over the moon with my car, it's everything I wanted and more! From choosing my car, to dealing with the paper work and finally picking my car up all ran extremely smoothly. Would definitely use Hammonds again.
No Comment
Service:
Product:
The over all of dealing with the purchase, the attention to the detail on financial agreements etc. were very good, if the car had been a Ford I think the knowledge of the vehicle by the staff would have been given in more detail, as they are used to selling more of there own franchise. The let down was when I returned the car as I wasn't happy with the wiper blades all they did was clean them. So I will have to go and buy new ones.Cost about £40 retail, they could have purchased them for
i think half that.its a small matter but not good when recommending companies to friends etc
No Comment
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I have been a customer of HAMMONDS of Halesworth for 38 years . The service is excellent and I would recommend them , indeed I have got them some sales
No Comment
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Great people to deal with
No Comment
Service:
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Always happy crowd. Pleased to help with problems if any
No Comment
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Really excellent Hammonds staff are so helpful
No Comment
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Impeccable!!
No Comment
Service:
Product:
As on many previous occasions when we have purchased cars from Hammonds the quality of the vehicles have always been second to none and of great value for money while the staff have been courteous and extremely helpful.
No Comment
Service:
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Very efficient from start to finish.
No Comment
Service:
Product:
Friendly, prompt attention, willing to consider negotiation, very flexible able to accommodate our pick up time line.
Plenty of teas and coffees available.
Nice premises. Clean toilets.
No Comment
Service:
Product:
Excellent from start to finish best car dealer I have ever been in Ian the salesman was outstanding never been so informed of my new cars progress

Highly recommend this dealership it's outstanding
No Comment
Service:
Product:
Hi
Excellent service from demo drive to end purchase

Thank you
Paul
No Comment
Service:
Product:
Attention to detail, personable, professional and accommodating to customer needs. Have bought from them before and will buy from them again.
No Comment
Service:
Product:
From the first initial phone call to actually getting the keys to my new Nissan quashqai Hammonds and their team couldn't have done better job. A1 service and always so friendly
No Comment
Service:
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The service i had from Hammond's was very good and i would use them again and would recommend to anyone requiring a good service.
No Comment
Service:
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Salesman, James, was informative and helpful and we will certainly come back to Hammonds when we next buy a car.
No Comment
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I would buy from them again,excellent service and very helpful.
No Comment
Service:
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The staff on the sales team and the service department were very helpful and understanding. They helped me make sense of the reasoning behind my decision to change my car and guided me in the best direction.
No Comment
Service:
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Had all the paperwork sorted & ready to sign when arranged to collect.

Very helpful and nothing too much trouble.


No problem recommending to others.
No Comment
Service:
Product:
I had missed the weekend launch of the new Focus but I was given an appointment on the Monday morning when John Barker the sales manager explained all about the new model and what was available on it.
I found this very helpful to decide on model that I wanted.
I was kept updated when ever John had any information regarding the progress of the manufacture of my car.
No Comment
Service:
Product:
This is the seventh car we have purchased from the Hammond Motor Group over the last eighteen years. The service and deals, along with the excellent after sales service we have received, has resulted in our repeated custom.
No Comment
Service:
Product:
,,,
No Comment
Service:
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Salesman was very pleasant and not pushy. I got all the information i asked for and am pleased with my purchase. Yes my family have bought several cars from Hammond and i would not hesitate to recommend them to others.
No Comment
Service:
Product:
First class service plus good advice & value for money.
No Comment
Service:
Product:
Very helpful good service would use again.
No Comment
Service:
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As a long standing customer, I have become used to their professional and friendly service. This purchase was no different.
No Comment
Service:
Product:
Courtesy and service is five star in looking after their custoers
No Comment
Service:
Product:
A1 service
No Comment
Service:
Product:
Very good service and salesman James Coe is very knowledgeable, and we had an excellent test drive. He was very patient and explained everything on hand over.

I have had a issue with the satnav since buying the car, which although being back to 2 different garages ,cannot seem to be corrected.
No Comment
Service:
Product:
Accommodating staff at time of purchase. Frustrating that salesperson kept having to go to manager to make decisions especially when manager in another part of the site.
No Comment
Service:
Product:
Everything was so easy and efficient. The salesman James was very helpful and nothing was too much trouble to explain every question I asked he sorted for me.James was polite and knowledgeable . The handover of the car was excellent. I cannot praise him enough for his help and customer care . I would definitely recommend Hammonds .
No Comment
Service:
Product:
I found that the staff were very understanding in what I required and also explained everything very well.
No Comment
Service:
Product:
VERY good
No Comment
Service:
Product:
Yes all very good can't be faulted and yes I would recommend and go back to dealer
No Comment
Service:
Product:
Quick, friendly, thorough, efficient and flexible
No Comment
Service:
Product:
Good service helpful staff
No Comment
Service:
Product:
We used to buy cars from Hammond several years ago and just moved for different makes. We popped in to look at the Nissan Juke and met a lovely guy Peter Diskin who was like a breath of fresh air no way pushy or over the top with sales speak ended up purchasing the Juke.
Thank you for your review. We're glad to hear that you were happy with the service you received from Peter.We will make sure that he sees it.
Service:
Product:
Yes am buying again !
No Comment
Service:
Product:
Good sales man
No Comment
Service:
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Have always found staff extremely polite and helpful, without going overboard. They will make sure you are completely satisfied.
No Comment
Service:
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Brilliant customer service, nothing was too much trouble. Very knowledgeable, polite staff. Very happy with the car and would definitely recommend to friends and family.
No Comment
Service:
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The process from beginning to end was very smooth and all my inquiries were dealt with very efficiently
No Comment
Service:
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Excellent service.even though bought a cheep car got same level of service as when I purchased new. Salesman really good and polite .good member of staff
No Comment
Service:
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Everything. Nice people, excellent service. What more could you want.
No Comment
Service:
Product:
The whole experience from the time of discussing our requirements to the collection of the car and resolving a very small issue with one of the the fobs. The whole customer experience has been excellent I do not believe anybody could have done any more.
Thank you for the great review. Its always nice to hear when our customers feel they have received the type of service we try to offer. We know we're not perfect, but we will continue to work hard so we can keep getting reviews like yours.
Service:
Product:
Individual customer service and James listened to what I wanted. He also took time to ensure I understood the car before I drove it away
No Comment
Service:
Product:
They take time to explain things carefully and underdtsnd what you are looking for. Good after sales assistance too.
No Comment
Service:
Product:
The salesman was very pleasant and did not push us into buying our car
No Comment

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Motor Ombudsman at Hammond

Norwich Road, Halesworth, Suffolk, IP19 8BU

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