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Testimonials
I am writing to congratulate the Hammond Group on the excellent service it has provided me over many years.
My first involvement with Hammonds was the purchase of a diesel Nissan Vannette and I was so impressed with this vehicle I eventually had a fleet of eight.
Along the way I purchased two diesel Nissan Bluebirds as salesman's cars and these also gave excellent service.
Recently I bought a Nissan Pathfinder which is the third 4 wheel drive Hammonds have supplied, and I have been very pleased with this vehicle.
At all times I have found the staff at the Hammond Group to be courteous and helpful and I have had no hesitation recommending your company to others.
Please pass my comments to all your staff.
Graham Ransome - Managing Director, Ransome Engineering Services Ltd
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A short letter to compliment your company for the excellent customer service I received. I recently had my Subaru serviced, and, for the first time, in a dealership, the car was washed for me! I was also offered a courtesy car, but chose instead to test drive a Ford Kuga. So I have had two experiences at your dealership.
For customer service and efficiency Simon particularly excelled, Lyn was helpful and thoughtfully made me a cup of coffee.
Duncan at Ford was possibly the nest car salesman I have encountered. He wasn't at all pushy or patronising. His attitude was pleasant, knowledgeable and professional. He explained the car very well, not stating the obvious, which was appreciated.
These staff deserve recognition.
I would be happy to recommend Hammonds to anyone.
May you continue to do well.
BJ - Norwich
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Once again thank you for all your help and support over the purchase of my new car, it is slightly grubby now but still GREAT!
AC - Southwold
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May I through you, pass on my appreciation and thanks to your staff who were so helpful when I needed their assistance last Monday.
SH and JB who operate the recovery truck, were marvellous, professional, caring and non-patronising. (As a hard-of-hearing OAP the non-patronising bit was particularly appreciated!) SH particularly made everything as easy as possible, so a special Thank You to him.
It is, and always has been, nice dealing with you all. Your Front of House staff are outstanding and the general atmosphere is one of pleasant efficiency, and the feeling that you all support each other. I reckon you must be a pretty good Managing Director!
Thank you all and I look forward to my next (hopefully non-emergency) visit.
SC - Woodbridge
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Just a few lines to thank you all at Hammond Nissan, from DK, the telephone receptionist, the service receptionists, mechanics etc., for the past 3 years of Adrian's Motability car lease. You are all so friendly, helpful and efficient.
Having just leased another Motability car from you we hope the next 3 years of motoring will be trouble free, but, look forward to seeing you all at the first service next year!
Thank you DK for such a smooth changeover.
Keep up the good work as always!!
RP - Haddiscoe
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I didn't know Hammonds of Halesworth until I needed some spare parts for ny Nissan vehicle. The courteous manner and clear attention to detail that was shown by MR of your parts department was second to none, and the information provided enabled a speedy resolve of the issue. Since that time, I have also purchased parts through SM, who again ‘went the extra mile' to source the items requested.
Those two occasions speak volumes to me, and it is that level of service that will ensure I keep my business with Hammonds - albeit recently of such a minor nature.
You can rest assured that Hammonds of Halesworth are my number one choice, thanks to the dedication of your parts team, and if they are typical of the attitude shown by other members of staff then you deserve to thrive in business.
TW - Halesworth
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Can I just say thanks for all your help recently. After the unfortunate experience of breaking down in my Micra. I really am most grateful firstly to the very kind and helpful staff in the office and also CR the Service Manager.
Thank you all.
CS - Harleston
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We have recently returned home after completing a 2,000 mile journey towing our caravan from Norfolk to Scotland. The X-Trail performed beyond our expectations. It was a joy to drive either solo or hitched to our caravan.
We would like to thank PD, CR and CG in dealing with us; they showed respect, courtesy and a great deal of patience. All three are a credit to Hammonds and we ask that you pass onto them our thanks and very best wishes.
RA - Diss
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I would also like to take this opportunity to convey my sincere thanks and appreciation to your staff for their friendliness and total professionalism from when I initially purchased the Navara right up to my last service.
I will be recommending your Nissan dealership to both my family and friends and I will certainly consider purchasing another Nissan from your dealership hopefully in the not too distant future.
KG - Woodbridge
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Once again, thank you and your colleagues for sorting our what had become a rather "messy" and annoying set of problems (involving malfunction lights, mass-fuel units, oxygen sensors and cat converters) compounded by contaminated fuel.
TS - Felixstowe
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